This is the third time this week that I will be late to work thanks to train delays.
I am currently sitting in a train that has been standing still for 35 minutes, despite the alerts on the NJTransit site that say 15-20 minute delays.
This is ridiculous! They are blaming Amtrack and saying that they have no control.
I would like to start an independent customer survey where one person who takes each line daily records whether there were train issues daily for a month.
Personally, I would say my train is on schedule about 50% of the time. That is simply unacceptable.